E-Government to Improve Public Service in Village Difussion of Smart Kampung Innovation in Banyuwang

DOI

10.2991/icss-18.2018.71How to use a DOI?

Keywords

E-Government, Diffusion of Innovation, Communication Channel

Abstract

Information technology (IT) utilized in various sectors, also in public services in the form of the development of electronic governance (e-gov). In Indonesia, the development of e-Gov is aim to improve the quality of public services effectively and efficiently. This became a positive trend and began to be developed in many regions. An important factor in this case is how to design effective socialization mechanism. To successfully implement a program, Government have to make citizens realize and understand both the benefit and procedure. This research is going to observe the process of implementing the Smart Kampung program in Banyuwangi, a program that accelerates public service at the village government level with technology as the main element. Using the theory of diffusion of innovation, this qualitative research focuses on investigating the right communication channels to socialize the implementation of the program. The results show that even though the program relies on the use of communication technology, the process of recognition as well as learning to residents remains through communication channels that are appropriate to the social characteristics of the Banyuwangi community. With the majority of rural areas, traditional communication patterns through direct meetings become communication channels that are considered effective

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Gilang Gusti Aji
AU  - Awang Dharmawan
PY  - 2018/10
DA  - 2018/10
TI  - E-Government to Improve Public Service in Village Difussion of Smart Kampung Innovation in Banyuwang
BT  - Proceedings of the 1st International Conference on Social Sciences (ICSS 2018)
PB  - Atlantis Press
SP  - 347
EP  - 351
SN  - 2352-5398
UR  - https://doi.org/10.2991/icss-18.2018.71
DO  - 10.2991/icss-18.2018.71
ID  - Aji2018/10
ER  -