Antecedents and Consequences of Consumer Satisfaction in the Context of Special Occasion at Trade Exhibitions and the Halal Business in Indonesia: A Method Based on Partial Least Squares (PLS) Path Modeling

DOI

10.2991/aebmr.k.220107.020How to use a DOI?

Keywords

Quality; Perceived Value; Satisfaction; Loyalty

Abstract

The analysis model is validated using structured equation modeling (PLS-SEM) on datasets of both local and international trade exhibition attendees and the Indonesian halal business. Along with examining the model, this study will incorporate consumer satisfaction to validate the perceived quality factors conclusions. It is highlighted the importance of examining the relationship between perceived quality, value perception, satisfaction, and loyalty. We received 262 completed questionnaires in total. The structural models and measurements were examined using a combination of partial most minor (PLS) and structural equation techniques (PLS-SEM). Our empirical investigation supports the conceptual framework hypothesis by demonstrating that quality, value perception, and satisfaction consistently positively and significantly affect behavioral intent.

Copyright

© 2022 The Authors. Published by Atlantis Press International B.V.

Open Access

This is an open access article under the CC BY-NC license.

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TY  - CONF
AU  - Setiawan Zunan
AU  - Purwoko
AU  - Setiawan Ari
AU  - Agung Hari Sasongko
AU  - Ratih Pratiwi
AU  - Adiyono
PY  - 2022
DA  - 2022/01/24
TI  - Antecedents and Consequences of Consumer Satisfaction in the Context of Special Occasion at Trade Exhibitions and the Halal Business in Indonesia: A Method Based on Partial Least Squares (PLS) Path Modeling
BT  - Proceedings of the International Conference on Social, Economics, Business, and Education (ICSEBE 2021)
PB  - Atlantis Press
SP  - 97
EP  - 103
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.220107.020
DO  - 10.2991/aebmr.k.220107.020
ID  - Zunan2022
ER  -