Proceedings of the International Conference on Sustainable Green Tourism Applied Science - Social Applied Science 2024 (ICoSTAS-SAS 2024)

Industries Perspectives on the Need of English for Tourism and Event Learning Design in Hybrid-Technology Era

Authors
Muhamad Nova1, *, Ni Kadek Herna Lastari2
1Tour and Travel Operation Study Program, Politeknik Negeri Bali, Badung, Bali, Indonesia
2Tourism Management Bussiness Study Program, Politeknik Negeri Bali, Badung, Bali, Indonesia
*Corresponding author. Email: muhamadnova@pnb.ac.id
Corresponding Author
Muhamad Nova
Available Online 31 December 2024.
DOI
10.2991/978-94-6463-622-2_53How to use a DOI?
Keywords
English for Tourism and Event; Hybrid-Technology Era Learning Design
Abstract

In line with the economic improvement in the tourism industry in the post-pandemic era, changes in the MICE and Event industry could not be neglected. Due to the habits of having social distancing and several other regulations during the COVID-19 pandemic, the new setting of MICE and event is not only holding the event offline, but also online, and even hybrid. With the changes in event modes, the way of communicating among the event organizer team and client needs to be adjusted. In the current study, the objective of the study was to investigate the need for English communication to support the MICE and Event industry in the Hybrid-Technology Era. The current study employed a qualitative study approach, by using the case study design. Observations and interviews were conducted to collect data regarding the industry partnership in the MICE and Event industries. The collected data were then analyzed in three steps: data condensation, data display, and conclusion drawing. The result of the current study revealed that the industry needs professional workers who can communicate in English, not only in speaking but also in writing. The sector also emphasized the need for vocabulary mastery to enhance communication and comprehension of the discussion between the event organizer and the client. With the result of English communication needs, the teaching and learning design for English for Tourism and Events could be upgraded.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Sustainable Green Tourism Applied Science - Social Applied Science 2024 (ICoSTAS-SAS 2024)
Series
Advances in Economics, Business and Management Research
Publication Date
31 December 2024
ISBN
978-94-6463-622-2
ISSN
2352-5428
DOI
10.2991/978-94-6463-622-2_53How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Muhamad Nova
AU  - Ni Kadek Herna Lastari
PY  - 2024
DA  - 2024/12/31
TI  - Industries Perspectives on the Need of English for Tourism and Event Learning Design in Hybrid-Technology Era
BT  - Proceedings of the International Conference on Sustainable Green Tourism Applied Science - Social Applied Science 2024 (ICoSTAS-SAS 2024)
PB  - Atlantis Press
SP  - 481
EP  - 488
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-622-2_53
DO  - 10.2991/978-94-6463-622-2_53
ID  - Nova2024
ER  -