Sharia Hospital Management in Terms of Religion Surveillance Aspect in Yogyakarta

DOI

10.2991/aer.k.210121.038How to use a DOI?

Keywords

Sharia Hospital Management, Services, Hospital Performance

Abstract

The research objectives were to analyze the service implementation performance at the “X” Hospital in Bantul Yogyakarta, which has met the requirements as a Sharia Hospital, is the first hospital in Yogyakarta to obtain a Sharia Hospital certification from the Indonesian Ulema Council (MUI), and has implemented Maqashid Sharia principles. This research design used qualitative and quantitative approaches. Qualitative data analysis was carried out to obtain a comprehensive picture of hospital policy implementation, while quantitative analysis was conducted to determine hospital performance achievements. Questionnaires and interviews were employed for data collection. Hospital performance assessment was performed based on the Sharia Management Standard and Sharia Service Standard group. The assessment for the Sharia Management Standard group obtained the following results: (1) The obtained value from the Sharia Management Organization Standard (SSMO) assessment result was stated fully achieved. (2) The result of the Marketing Management Sharia Standard (SSMP) assessment stated that the obtained value was partially attained. (3) The assessment result of the Sharia Standard for Facility Management (SSMF) revealed that the obtained value was declared partially reached. (4) For the Quality Management Sharia Standard (SSMM) assessment result, the obtained value was partially accomplished. Furthermore, the assessment for Sharia Service Standards uncovered that (1) The result of the Sharia Standards for Service Access and Continuity (SSAPK) assessment stated that the obtained value was fully reached. (2) The assessment result of the Sharia Standard for Patient Assessment (SSAP) indicated that the obtained value was declared fully realized. (3) Concerning the Sharia Standard for Patient Service (SSPP) assessment, the result showed that the obtained value was fully achieved. (4) The obtained value from the Sharia Medicine Service Standards (SSPO) assessment result was asserted partially achieved. (5) As for the Sharia Standard for Service and Spiritual Guidance (SSPBK) assessment result, the obtained value was fully attained. Finally, (6) The results of the Sharia Standard (SSPPK) assessment declared that the obtained value was fully accomplished.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Hasnah Rimiyati
AU  - Susanto
PY  - 2021
DA  - 2021/01/21
TI  - Sharia Hospital Management in Terms of Religion Surveillance Aspect in Yogyakarta
BT  - Proceedings of the 4th International Conference on Sustainable Innovation 2020-Accounting and Management (ICoSIAMS 2020)
PB  - Atlantis Press
SP  - 277
EP  - 284
SN  - 2352-5428
UR  - https://doi.org/10.2991/aer.k.210121.038
DO  - 10.2991/aer.k.210121.038
ID  - Rimiyati2021
ER  -