Proceedings of the International Conference of Public Administration and Governance (ICOPAG 2022)

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The Role of Records and Archives in Public Service Policy Decision-Making

(Case Study at the Institution of Archives and Library Mataram City, West Nusa Tenggara, Indonesia)

Authors
Anita Tri Widiyawati1, *, Asfi Andhini Putri1, Aminaturrokhiyah Aminaturrokhiyah1, Pasinee Kumkong2, Andika Hijrah Prasetyo3
1Library Science Study Program, Universitas Brawijaya, Malang, Indonesia
2Master Degree of Political Science, Burapha University, Chonburi, Thailand
3Public Administration Study Program, STISOSPOL Wakita Dharma, Malang, Indonesia
*Corresponding author. Email: anitatriw@ub.ac.id
Corresponding Author
Anita Tri Widiyawati
Available Online 26 July 2023.
DOI
10.2991/978-2-38476-082-4_5How to use a DOI?
Keywords
Records; Archives; Decision Making; Policy; Public Service
Abstract

This scientific article is related to records and archives' roles in decisions making on public services at the Institution of Archives and Library, Mataram City, West Nusa Tenggara, Indonesia. Records and archives roles in an organization are so important as to be memory centre, information resources, and surveillance tool which is very needed in planning, analyzing, developing and formulating policies, decisions making, report making, accountability, evaluation, and proper supervision or control, so that records and archives in an organization are needed to be managed properly and correctly. The purpose of this research is to have a deeper knowledge of the decision-making process of public service policies and the roles of records and archives in the decision-making mechanism of public service policies at the Institution of Archives and Library Mataram City. The method used in this research is a case study method with a qualitative approach. This research hopes to contribute to policy development and decision-making of the public service policies process at the Institution of Archives and Library Mataram City.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference of Public Administration and Governance (ICOPAG 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
26 July 2023
ISBN
978-2-38476-082-4
ISSN
2352-5398
DOI
10.2991/978-2-38476-082-4_5How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Anita Tri Widiyawati
AU  - Asfi Andhini Putri
AU  - Aminaturrokhiyah Aminaturrokhiyah
AU  - Pasinee Kumkong
AU  - Andika Hijrah Prasetyo
PY  - 2023
DA  - 2023/07/26
TI  - The Role of Records and Archives in Public Service Policy Decision-Making
BT  - Proceedings of the International Conference of Public Administration and Governance (ICOPAG 2022)
PB  - Atlantis Press
SP  - 37
EP  - 50
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-082-4_5
DO  - 10.2991/978-2-38476-082-4_5
ID  - Widiyawati2023
ER  -