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Exploring Regulatory Policies on E-Hailing Services in Malaysia
Authors
Halimah Abdul Manaf1, *, Ahmad Martadha Mohamed2, Zuriana Zahrin3
1School of Government, Universiti Utara Malaysia, Kedah, Malaysia
2School of Government, Universiti Utara Malaysia, Kedah, Malaysia
3School of Government, Universiti Utara Malaysia, Kedah, Malaysia
*Corresponding author. Email: imah@uum.edu.my
Corresponding Author
Halimah Abdul Manaf
Available Online 1 March 2022.
- DOI
- 10.2991/aebmr.k.220209.073How to use a DOI?
- Keywords
- Policy Regulation; E-Health; Public Service; Malaysia
- Abstract
The growth of online transportation network industry known as e-hailing services since 2014 has bring significant impact to socio economy of society. Upon the arrival of transportation network industry in Malaysia, issues of existing government policies on protecting e hailing srvices still debateable. This study was employed a quantitative research design. To gather data, the study distributed questionnaire to 163 e-hailing drivers. The findings indicate that current policies and regulations clearly give a lot of benefits to the e-hailing companies and also for their drivers because there is good structure management implemented in the e-hailing services.
- Copyright
- © 2022 The Authors. Published by Atlantis Press International B.V.
- Open Access
- This is an open access article under the CC BY-NC license.
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Cite this article
TY - CONF AU - Halimah Abdul Manaf AU - Ahmad Martadha Mohamed AU - Zuriana Zahrin PY - 2022 DA - 2022/03/01 TI - Exploring Regulatory Policies on E-Hailing Services in Malaysia BT - Proceedings of the International Conference on Public Organization (ICONPO 2021) PB - Atlantis Press SP - 569 EP - 571 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.220209.073 DO - 10.2991/aebmr.k.220209.073 ID - Manaf2022 ER -