Servant Leadership and Performance Employee: The Mediating Effect of Organizational Commitment

DOI

10.2991/assehr.k.210421.127How to use a DOI?

Keywords

Servant leadership, organizational commitment, employee performance

Abstract

Purpose – The leadership process is one of the important factors in directing employees to have good performance. This study focuses on the discussion of the antecedents of servant leadership variables with their influence on employee performance with organizational commitment in the workplace as a mediator. Design/methodology/approach – This research is a survey research conducted on alumni of the secretarial study program at IBM ASMI. The unit of analysis is an individual. The population consists of 170 alumni who graduated from 2019 to the past 5 years. The sample used was 123 respondents, namely 72% of the total population. The questionnaire was designed using a 5 Likert scale. Data is collected online using google form in the form of a link and sharing it through social media, namely, facebook for study programs, istagram, and whatsapp alumni groups. The results of the study were explained by descriptive and verification. Verification analysis was carried out using the Structural Equation Modeling (SEM) approach with the help of the Lisrel 8.8 statistical tool Findings – The results showed that there was no significant influence between servant leadership and organizational commitment, but there were positive results and had a significant impact on employee performance. Organizational commitment has a positive and significant effect on employee performance and when servant leadership is mediated by organizational commitment the results show a positive and significant effect on employee performance. Originality/value – The results of this study add to the limitations of the literature and provide empirical evidence of relationship between serving leadership, organizational commitment and employee performance. the results of previous studies that have been reviewed by researchers prove that serving leadership has a significance to organizational commitment, but in this study it is not in line with these studies. This research provides a different contribution from the previous one.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Marisi Pakpahan
AU  - Hardianawati
AU  - Suwarlan
PY  - 2021
DA  - 2021/04/22
TI  - Servant Leadership and Performance Employee: The Mediating Effect of Organizational Commitment
BT  - Proceedings of the International Conference on Engineering, Technology and Social Science (ICONETOS 2020)
PB  - Atlantis Press
SP  - 884
EP  - 892
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.210421.127
DO  - 10.2991/assehr.k.210421.127
ID  - Pakpahan2021
ER  -