Identification of ITS Student’s Behavioral Intention in Using Campus Web-Based Services Through UTAUT Approach: Case Study my.its.ac.id

DOI

10.2991/aebmr.k.211226.023How to use a DOI?

Keywords

Behavioral Intention; Institute of Technology Sepuluh Nopember; UTAUT; Web-Based Services

Abstract

There are things that are interesting to research regarding the provision of web-based services to institutions such as campus namely the Institute of Technology Sepuluh Nopember (ITS) as an option in contrast to serving understudies during Coronavirus. Through the UTAUT approach this research will describe the behavioral intention of ITS students in using web-based services my.its.ac.id as measured by variables of performance expectancy, effort expectancy, social influence, and facilitating conditions. To achieve the research objectives PLS-SEM is used. Information assortment was directed utilizing an online survey dispersed to 279 ITS Students spread across faculties and levels. The consequences of the PLS-SEM examination found that performance expectancy, social impact, and facilitating conditions affected the conduct expected of ITS understudies utilizing the my.its.ac.id, which depended on them utilizing the assistance since it could help exercises during school. Furthermore, the impact of lectures, companions, and abilities in utilizing administrations likewise has an impact. It was likewise tracked down that the moderating effect of age on facilitating conditions on behavioral intention was also found. The findings in this study can provide recommendations for my.its.ac.id managers in developing future services, such as adding services based on student needs, adjusting the appearance of features on each device, and being more concerned about accessibility.

Copyright

© 2021 The Authors. Published by Atlantis Press International B.V.

Open Access

This is an open access article under the CC BY-NC license.

Download article (PDF)

TY  - CONF
AU  - Adinda S. Billa
AU  - Satria F. Persada
AU  - Bahalwan Apriyansyah
PY  - 2021
DA  - 2021/12/31
TI  - Identification of ITS Student’s Behavioral Intention in Using Campus Web-Based Services Through UTAUT Approach: Case Study my.its.ac.id
BT  - Proceedings of the 3rd International Conference on Business and Management of Technology (ICONBMT 2021)
PB  - Atlantis Press
SP  - 174
EP  - 180
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.211226.023
DO  - 10.2991/aebmr.k.211226.023
ID  - Billa2021
ER  -