Procedural Fairness, Organizational Commitment, Dan Organizational Citizenship Behavior

(Case Study: Tamansiswa Women's Organization)

DOI

10.2991/978-94-6463-160-9_15How to use a DOI?

Keywords

procedural justice; organizational citizenship behavior; organizational commitment

Abstract

This study aims to examine the effect of procedural fairness on organizational citizenship behavior mediated by organizational commitment, thus consisting of one exogenous variable, one endogenous variable, and one mediating variable. Categorized as quantitative explanatory research, this study utilized purposive random sampling as a sampling technique. One hundred and ten respondents were asked to complete the questionnaire as primary survey data. The structural equation model is applied to analyze the data. Results show that procedural fairness insignificantly positively affects organizational citizenship behavior, procedural justice significantly positively affects organizational commitment, and organizational commitment significantly positively affects organizational citizenship behavior; therefore, organizational commitment fully mediates the effect of procedural fairness on organizational citizenship behavior. These findings imply that the higher the procedural fairness, the higher the organizational responsibility, and the higher the organizational commitment, the higher the organizational citizenship behavior. Future research should extend the model into more specific dimensions of organizational commitment and fairness because each dimension has a different effect on organizational citizenship behaviors.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Jajuk Herawati
AU  - Selamet Hartanto
AU  - Tri Suparyanto
PY  - 2023
DA  - 2023/05/10
TI  - Procedural Fairness, Organizational Commitment, Dan Organizational Citizenship Behavior
BT  - Proceedings of the 1st International Conference of Management and Business (ICoMB 2022)
PB  - Atlantis Press
SP  - 138
EP  - 147
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-160-9_15
DO  - 10.2991/978-94-6463-160-9_15
ID  - Herawati2023
ER  -