Evaluation of the Information Quality of E-Government Websites of the Provincial Governments of Eastern Indonesia (Case Study: NTT Province, Maluku, North Maluku, West Papua and Papua)
- DOI
- 10.2991/icoi-19.2019.40How to use a DOI?
- Keywords
- Information Quality, e-Government, Websites
- Abstract
Provincial Governments in Eastern Indonesia have long had e-Government Websites, but in their implementation there are still various problems, one of which is the lack of information quality presented in e-Government Websites, although the quality of information is one of the important indicators in information services. Therefore, a study was conducted to evaluate the quality of information on e-Government Websites of Provincial Governments in Eastern Indonesia, namely: East Nusa Tenggara (NTT), Maluku, North Maluku, West Papua and Papua. Each of these Websites is measured using 10 (ten) dimensions of information quality, i.e. Accuracy, Consistency, Timeliness, Completeness, Reliability, Availability, Relevancy, Believability, Efficiency and Value-Added. Based on the results of the evaluation, it was found that all e-Government Websites in the Eastern Indonesia Region were not enough to provide quality information to the public. Therefore, a number of things are recommended, namely: Provincial Governments must always improve the accuracy of the presentation of information; they must be consistent in presenting information and make sure that data is always updated and completed; they must ensure that data is always available; they must increase the added value in public services and make their websites as the main media for public information services.
- Copyright
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Melkior Nikolar Ngalumsine Sitokdana PY - 2019/10 DA - 2019/10 TI - Evaluation of the Information Quality of E-Government Websites of the Provincial Governments of Eastern Indonesia (Case Study: NTT Province, Maluku, North Maluku, West Papua and Papua) BT - Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) PB - Atlantis Press SP - 231 EP - 241 SN - 2352-5428 UR - https://doi.org/10.2991/icoi-19.2019.40 DO - 10.2991/icoi-19.2019.40 ID - Sitokdana2019/10 ER -