Hygiene Factor Analysis and Employee Satisfaction PT. PLN West Flores Area in Ende

DOI

10.2991/aebmr.k.210311.042How to use a DOI?

Keywords

Hygiene factors, Job satisfaction

Abstract

The purpose of this study was to analyze the Hygiene factors and job satisfaction of employees of PT. PLN West Flores on Eltari Ende road. The results of this analysis are expected to be useful for management in making strategic decisions related to human resource management. The factors analyzed are work environment factors, salary or wages, company policies, methods of supervision, interpersonal relationships, job security, and job satisfaction. This type of research is descriptive qualitative. The type of data used is qualitative data and quantitative data. The primary and secondary data sources analyzed were obtained by using means of conduct interviews, observation, and distributing questionnaires. The population in this study amounted to 276 people spread over 4 (four) Customer Service Units in 5 (five) districts. The minimum sample size used is 74 respondents calculated using the Slovin formula with an error rate of 10%. The sampling technique used non-random sampling using quota sampling. The data collection technique used a questionnaire distributed to 4 (four) customer service units located in 5 districts in the western part of Flores. Respondents’ answers were measured using a 5 Likert scale. Also addition, researchers classified all respondents’ answers to open questions contained in the same questionnaire. The researcher analyzed the respondents’ answers through the calculation of the frequency of answers and the results of descriptive statistical calculations. The results show that the Hygiene Factor and Job Satisfaction are good, this can be seen from the average answers to the factors of the work environment, salary or wages, company policies, methods of supervision, interpersonal relationships and job security are above the theoretical average. Conciseness, the results of the frequency distribution analysis of all the factors studied for the total answers agree and strongly agree, the range is 66% to 95%.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Yulita Londa
AU  - Santi Permatasari
PY  - 2021
DA  - 2021/03/13
TI  - Hygiene Factor Analysis and Employee Satisfaction PT. PLN West Flores Area in Ende
BT  - Proceedings of the 3rd International Conference on Banking, Accounting, Management and Economics (ICOBAME 2020)
PB  - Atlantis Press
SP  - 217
EP  - 221
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210311.042
DO  - 10.2991/aebmr.k.210311.042
ID  - Londa2021
ER  -