Do Purchase Strategy and Relational Embeddedness Affect Customer Responsiveness on Fashion Manufactures in Yogyakarta
- DOI
- 10.2991/aebmr.k.210311.039How to use a DOI?
- Keywords
- Purchasing Strategy, Relational Embeddedness, Customer Responsiveness
- Abstract
This study aims to identify the role of purchasing strategy and relational embeddedness in customer responsiveness. This research is vital because changes in consumer behavior affect the company’s action in managing supply chains. This study used a convenience sampling technique to take 100 samples through a questionnaire and uses the structural equation model to test the hypothesis. The results indicate that the purchasing strategy affects the company’s ability to build strong relationships that support the speed of serving customer needs. Also, the ability to build strong relationships in the supply chain affects the response of serving customer needs.
- Copyright
- © 2021, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Budi Setyanta AU - Mohamad Najmudin AU - Nurwiyanta AU - Eni Andari PY - 2021 DA - 2021/03/13 TI - Do Purchase Strategy and Relational Embeddedness Affect Customer Responsiveness on Fashion Manufactures in Yogyakarta BT - Proceedings of the 3rd International Conference on Banking, Accounting, Management and Economics (ICOBAME 2020) PB - Atlantis Press SP - 203 EP - 206 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.210311.039 DO - 10.2991/aebmr.k.210311.039 ID - Setyanta2021 ER -