User Resistance to Use E-Parking System in Indonesia from the Status Quo Bias Theory Perspective: Evidence from Padang City, West Sumatera Province
- DOI
- 10.2991/icobame-18.2019.41How to use a DOI?
- Keywords
- e-parking system; user resistence; status quo bias; Padang city
- Abstract
E-parking system offers four advantages than conventional parking system, which are transparency, accountability, improving the quality of public services, and quality design. Unfortunately, the implementation of the e-parking system in Padang City failed, because it only runs less than 1 year. This study aims to explain user resistance to e-parking system in Padang City using the status quo bias theory. The sample of the study were 113 vehicle owner who parked their vehicles on Pondok, Permindo and Niaga roads; which designated as pilot project of e-parking system in Padang city. A field survey was conducted to collect data and multiple regression analysis was used to analyze the data by using SPSS. This study found that switching cost had positive influence on user resistance to use e-parking system. On the other hand, mimetic pressure has negative influence on user resistance to use e-parking system in Padang city.
- Copyright
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Henri Agustin AU - Ade Elsa Betavia PY - 2019/07 DA - 2019/07 TI - User Resistance to Use E-Parking System in Indonesia from the Status Quo Bias Theory Perspective: Evidence from Padang City, West Sumatera Province BT - Proceedings of the International Conference on Banking, Accounting, Management, and Economics (ICOBAME 2018) PB - Atlantis Press SP - 186 EP - 190 SN - 2352-5428 UR - https://doi.org/10.2991/icobame-18.2019.41 DO - 10.2991/icobame-18.2019.41 ID - Agustin2019/07 ER -