The Evaluation of Remote Working Using CIPP Indicators, A Study at PT Karya Kaya Bahagia (harisenin.com)

DOI

10.2991/978-94-6463-608-6_27How to use a DOI?

Keywords

Remote Working; CIPP Evaluation; Context; Input; Process; Product

Abstract

In this digital era, remote working systems have been adopted by many companies due to their flexibility and efficiency, despite some implementation shortcomings. This study aims to evaluate the remote working system at PT Karya Kaya Bahagia (harisenin.com) using the CIPP (context, input, process, product) evaluation model. Based on its objectives, this research is descriptive-evaluative with a qualitative approach. Descriptive-evaluative research provides in-depth insights into a phenomenon or program and assesses its effectiveness and impact. The approach is based on post-positivist philosophy, conducted in a natural setting with the researcher as the key instrument, using qualitative data collection techniques (observation, interviews, and documentation), and data analysis with the interactive model by Miles and Huberman. The remote working system at PT Karya Kaya Bahagia offers flexibility, reduces operational costs, and enhances employee satisfaction. However, challenges in coordination, communication, and technical issues such as unstable internet connections hinder work effectiveness. The CIPP evaluation reveals that while this system is effective in saving costs and providing flexibility, problems like suboptimal SOP implementation, weak supervision, and communication issues need resolution. Technical difficulties and inefficient time management also reduce productivity, and performance assessments based on OKR have not yet met expectations. To boost effectiveness and employee well-being, improvements are needed in transparency, communication, work methods, and compensation.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Prasetio Febiantono Saputra
AU  - Deden Sutisna
PY  - 2024
DA  - 2024/12/27
TI  - The Evaluation of Remote Working Using CIPP Indicators, A Study at PT Karya Kaya Bahagia (harisenin.com)
BT  - Proceedings of the 1st Widyatama International Conference on Management, Social Science and Humanities (ICMSSH 2024)
PB  - Atlantis Press
SP  - 236
EP  - 242
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-94-6463-608-6_27
DO  - 10.2991/978-94-6463-608-6_27
ID  - Saputra2024
ER  -