Proceedings of the 2024 5th International Conference on Management Science and Engineering Management (ICMSEM 2024)

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A Study on the Influencing Factors of Digital Transformation of Logistics Enterprises Utilizing the DEMATEL-ISM Model

Authors
Fang Zhang1, Yang Gao1, *
1College of Business Administration, Liaoning Technical University, Huludao, Liaoning, 125000, China
*Corresponding author. Email: 952426924@qq.com
Corresponding Author
Yang Gao
Available Online 22 November 2024.
DOI
10.2991/978-94-6463-570-6_46How to use a DOI?
Keywords
digital transformation; logistics enterprise; influencing factors
Abstract

In the era of the digital economy, the digital transformation of enterprises has emerged as an inevitable trend. As a pivotal industry leading the development of the national economy, the logistics sector urgently necessitates accelerating its digital transformation process to bolster its core competitiveness. Through a meticulous literature review and by incorporating valuable insights from relevant industry experts, this study identified twelve crucial influencing factors for the digital transformation of logistics enterprises. Subsequently, a DEMATEL-ISM model was constructed, leveraging the DEMATEL method to pinpoint the key influencing factors. The ISM model was then employed to unveil the intricate interrelationships among these factors, stratifying them into deep, transitional, and superficial levels, and presenting a comprehensive multi-level hierarchical structure diagram. Drawing from these insights, this study offers tailored countermeasures and strategic recommendations aimed at advancing the digital transformation of logistics enterprises, ultimately enhancing their operational efficiency and service quality, and effectively promoting the steady and robust progress of digital transformation efforts.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2024 5th International Conference on Management Science and Engineering Management (ICMSEM 2024)
Series
Advances in Economics, Business and Management Research
Publication Date
22 November 2024
ISBN
978-94-6463-570-6
ISSN
2352-5428
DOI
10.2991/978-94-6463-570-6_46How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Fang Zhang
AU  - Yang Gao
PY  - 2024
DA  - 2024/11/22
TI  - A Study on the Influencing Factors of Digital Transformation of Logistics Enterprises Utilizing the DEMATEL-ISM Model
BT  - Proceedings of the 2024 5th International Conference on Management Science and Engineering Management (ICMSEM 2024)
PB  - Atlantis Press
SP  - 471
EP  - 478
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-570-6_46
DO  - 10.2991/978-94-6463-570-6_46
ID  - Zhang2024
ER  -