Analysis of the Effect of Learning Orientation, Role of Leaders and Competence to Employee Performance Front Office the Sultan Hotel Jakarta

DOI

10.2991/aebmr.k.200205.042How to use a DOI?

Keywords

employee performance, learning orientation, role of leaders, competence

Abstract

This study aims to analyze the performance of permanent employees and contract at the front office of The Sultan Hotel Jakarta. This study uses a variable learning orientation, the role of leader and competence to analyze the performance of employees. The population in this study is a part of the front office employees at the Sultan Hotel Jakarta both permanent employees and contract workers of less working period of one year until the work period of more than 3 (three) years. This population totaled 64 employees, among others occupy section valet parking, door girls, bellboy, concierge, front desk agent, guest relation officer, telephone operator, business center, room reservation, and assistant manager. In this study used cross-sectional design, the type of research design that collects information from a particular sample is made only once where data collection is done on only one respondent for a time. Data was collected using a questionnaire method is to provide a list of questions or the questionnaire directly to the respondents. Data analysis techniques in this study using Pearson correlation and regression. The results showed that learning orientation variable positive and significant effect on employee performance, the role of leader and significant positive effect on employee performance and competency variable positive and significant impact on employee performance. Orientation learning, the role of leader and competence together positive and significant effect on employee performance.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Muhamad Ekhsan
AU  - Yuan Badrianto
AU  - Mochammad Fahlevi
AU  - Arbi Siti Rabiah
PY  - 2020
DA  - 2020/02/12
TI  - Analysis of the Effect of Learning Orientation, Role of Leaders and Competence to Employee Performance Front Office the Sultan Hotel Jakarta
BT  - Proceedings of the 4th International Conference on Management, Economics and Business (ICMEB 2019)
PB  - Atlantis Press
SP  - 239
EP  - 244
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200205.042
DO  - 10.2991/aebmr.k.200205.042
ID  - Ekhsan2020
ER  -