Digital Era and Franchising Challenges in Malaysia: A Review
- DOI
- 10.2991/978-2-494069-59-6_8How to use a DOI?
- Keywords
- Business; Digital; Franchise; Malaysia
- Abstract
The World in moving to digital era and most of the industries and sectors are much rely on the e-tools to develop their business. Digital franchising is getting attention by franchisors and franchisees especially during the Covid-19 pandemic era. To use the available e-tools in franchise business, franchisors need to enforce rules on the mechanism the franchisees use these tools so that both parties can cooperate to transfer into the digital space area. The paper is aims to discuss the digital environment in the modern global and competitive economy and its influence on franchising changes. The paper discuss the various challenges of using internet business, information assurance and related ideas in franchising business in digital era. This study applies qualitative in nature. Being so, research methodologies of library research and critical analysis have been used in analysing relevant materials, data and information. Changing the traditional franchise business to digital franchise business would need to take note few issues, including revising the contents of the franchising agreements to reflect these business procedure developments.
- Copyright
- © 2022 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Wong Hua Siong AU - Azwina Wati Abdull Manaf AU - Norazuan Amiruddin PY - 2022 DA - 2022/12/22 TI - Digital Era and Franchising Challenges in Malaysia: A Review BT - Proceedings of the International Conference on Law and Digitalization (ICLD 2022) PB - Atlantis Press SP - 83 EP - 90 SN - 2352-5398 UR - https://doi.org/10.2991/978-2-494069-59-6_8 DO - 10.2991/978-2-494069-59-6_8 ID - Siong2022 ER -