Proceedings of the 2nd International Conference on Innovation in Information Technology and Business (ICIITB 2024)

Employee reviews sentiment classification using BERT encoding and AdaBoost classifier tuned by modified PSO algorithm

Authors
Vladimir Markovic1, Angelina Njegus1, Dejan Bulaja1, Tamara Zivkovic2, Miodrag Zivkovic1, Joseph P. Mani3, Nebojsa Bacanin1, *
1Singidunum University, Belgrade, Serbia
2School of Electrical Engineering, Belgrade, Serbia
3Modern College of Business and Science, Muscat, Oman
*Corresponding author. Email: nbacanin@singidunum.ac.rs
Corresponding Author
Nebojsa Bacanin
Available Online 23 August 2024.
DOI
10.2991/978-94-6463-482-2_3How to use a DOI?
Keywords
Sentiment analysis; Employee reviews; BERT; AdaBoost; Stochastic optimization; Swarm intelligence; PSO
Abstract

Sentiment analysis of the employee reviews is very important to understand the satisfaction in the company, predict the engagement of the employees, identify the risk of employee retention and improve general productivity of the company. Proper analysis of these reviews may provide valuable insight into the satisfaction and moral levels among employees, and identify the potential areas where improvement is possible. Moreover, employee analysis can help in detecting the risks of employee retention and drop in satisfaction within the company prior to their escalation. Companies can then intervene to mitigate identified problems, and boost morale among employees. This manuscript suggests application of the AdaBoost classification model to execute the classification of the employee reviews sentiment. To select the appropriate values of the AdaBoost hyperparameters, an enhanced version of the particle swarm optimization algorithm was developed and applied. The simulation results were put into comparisons to the outcomes achieved by several contenting potent optimizers. The overall findings suggest that the presented model obtained accuracy of 87.2%. was superior to other regarded methods, showing considerable potential for further applications in this domain.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2nd International Conference on Innovation in Information Technology and Business (ICIITB 2024)
Series
Advances in Computer Science Research
Publication Date
23 August 2024
ISBN
978-94-6463-482-2
ISSN
2352-538X
DOI
10.2991/978-94-6463-482-2_3How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Vladimir Markovic
AU  - Angelina Njegus
AU  - Dejan Bulaja
AU  - Tamara Zivkovic
AU  - Miodrag Zivkovic
AU  - Joseph P. Mani
AU  - Nebojsa Bacanin
PY  - 2024
DA  - 2024/08/23
TI  - Employee reviews sentiment classification using BERT encoding and AdaBoost classifier tuned by modified PSO algorithm
BT  - Proceedings of the 2nd International Conference on Innovation in Information Technology and Business (ICIITB 2024)
PB  - Atlantis Press
SP  - 22
EP  - 37
SN  - 2352-538X
UR  - https://doi.org/10.2991/978-94-6463-482-2_3
DO  - 10.2991/978-94-6463-482-2_3
ID  - Markovic2024
ER  -