Enhancing Chatbot Responses Based on Natural Language Processing Techniques
- DOI
- 10.2991/978-94-6463-300-9_74How to use a DOI?
- Keywords
- Chatbot; Natural Language Processing; Machine Learning
- Abstract
Advancements in conversational Artificial Intelligence (AI) models, exemplified by ChatGPT, New Bing, and Claude, have substantially improved real-time interaction and virtual assistant capabilities of chatbot systems. The growing recognition of the significance of conversational AI has led to an increased focus on incorporating Natural Language Processing (NLP) methodologies in chatbot training. NLP, a pivotal field within computer science and AI, empowers machines to comprehend, parse, and generate human language. In the context of machine learning, NLP facilitates the understanding and utilization of vast amounts of unstructured textual data, a crucial aspect for data-driven decision making and predictive modeling. This research contends that the excellence of a chatbot should be evaluated based not on the complexity of its responses to human statements but on its ability to closely emulate human conversational logic. The present study aims to explore a series of natural language processing techniques to enhance chatbot responses, rendering them more human-like.
- Copyright
- © 2023 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Yuelong Li PY - 2023 DA - 2023/11/27 TI - Enhancing Chatbot Responses Based on Natural Language Processing Techniques BT - Proceedings of the 2023 International Conference on Image, Algorithms and Artificial Intelligence (ICIAAI 2023) PB - Atlantis Press SP - 700 EP - 712 SN - 2352-538X UR - https://doi.org/10.2991/978-94-6463-300-9_74 DO - 10.2991/978-94-6463-300-9_74 ID - Li2023 ER -