Research on Customer Value Measurement
Authors
Putengxin Liu
Corresponding Author
Putengxin Liu
Available Online 22 March 2021.
- DOI
- 10.2991/aebmr.k.210319.014How to use a DOI?
- Keywords
- Customer value, measurement, small and big enterprises
- Abstract
The customer value proposition consists of the sum of benefits that a vendor promises a customer will receive in return for the customer’s associated payment. This research paper aims to analyze a study about customer value measurement for different enterprises. This article illustrates how SMEs considered the costumer value differently. However, there are more analysis to extend this analysis based on some update business environment.
- Copyright
- © 2021, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Putengxin Liu PY - 2021 DA - 2021/03/22 TI - Research on Customer Value Measurement BT - Proceedings of the 6th International Conference on Financial Innovation and Economic Development (ICFIED 2021) PB - Atlantis Press SP - 74 EP - 78 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.210319.014 DO - 10.2991/aebmr.k.210319.014 ID - Liu2021 ER -