Research on the Benefits of Self-assessment for Business Excellence
- DOI
- 10.2991/icetms.2013.348How to use a DOI?
- Keywords
- self~assessment ,benefit , importance, quality management
- Abstract
In discussing the importance of self-assessment benefits and the maturity of the quality management system in attaining these benefits, it is necessary to recognise the intents of implementing ISO 9000 standards. For the SQC organisations which are also ISO 9000 certified, the underlying premise of certification is that the creation of products and services is the result of the established QMS. As such the intent is to maintain the system in achieving the desired quality as benefits for all interested parties. My preliminary study had shown the organisational contexts are reactive to these benefits, despite a strong management involvement and leadership system in setting directions or business excellence.
- Copyright
- © 2013, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Hongzhen Liu PY - 2013/06 DA - 2013/06 TI - Research on the Benefits of Self-assessment for Business Excellence BT - Proceedings of the 2013 Conference on Education Technology and Management Science (ICETMS 2013) PB - Atlantis Press SP - 1292 EP - 1296 SN - 1951-6851 UR - https://doi.org/10.2991/icetms.2013.348 DO - 10.2991/icetms.2013.348 ID - Liu2013/06 ER -