The Impact of Bureaucracy Politicization in the Public Services Process in Indonesia

DOI

10.2991/assehr.k.201027.021How to use a DOI?

Keywords

Politicization of bureaucracy, public service, government

Abstract

Good public services will undoubtedly increase public trust in government performance. Therefore, we need a bureaucracy that can make regulations by the expectations of the community. However, the politicization of the bureaucracy will affect the performance of the government. Moreover, a good bureaucracy certainly provides welfare services to the community. However, the reality that occurs in Indonesia, bureaucracy has not been able to provide maximum public services to its people. As a result, people are disappointed with the services provided. This can be seen in the era of non-colonial (kingdom), colonial, the old order, new order, and order of reform. Of every era, of course, there are various problems so that it has problems and solutions that can answer every problem encountered.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Basmin Mattayang
AU  - Husain Syam
AU  - Haedar Akib
PY  - 2020
DA  - 2020/10/27
TI  - The Impact of Bureaucracy Politicization in the Public Services Process in Indonesia
BT  - Proceedings of the 3rd International Conference on Education, Science, and Technology (ICEST 2019)
PB  - Atlantis Press
SP  - 97
EP  - 100
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201027.021
DO  - 10.2991/assehr.k.201027.021
ID  - Mattayang2020
ER  -