Proceedings of the 4th International Conference on Educational Development and Quality Assurance (ICED-QA 2021)

Problems in Online Education Administration in Improving the Quality of Education in Higher Education

Authors
Rizky Amelya Furqan1, *, Noni Sukmawati1, Sonezza Ladyanna1, Efriyades Efriyades1, Aslinda Aslinda1, Alex Darmawan1
1Faculty of Humanities, Universitas Andalas, Indonesia
*Corresponding author. Email: rizkyamelya5@gmail.com
Corresponding Author
Rizky Amelya Furqan
Available Online 28 March 2022.
DOI
10.2991/assehr.k.220303.025How to use a DOI?
Keywords
GKM; Platform; Document; SOP
Abstract

Documents and SOPs are an essential part of controlling an institution’s quality. Documents and SOPs in the online academic process will differ from the offline academic process. Therefore, this discussion discusses the design and manufacture of digital-based documents and SOPs with a pandemic-friendly concept to maintain and improve the quality of education in the academic realm. Sources of data in making these documents and SOPs are documents and SOPs used by the Indonesian Literature Study Program, Faculty of Cultural Sciences, Andalas University in offline academic activities before the pandemic. These documents and SOPs are made by utilising the media available on the internet and distributed through message sharing applications or social media. The result of this planning is the availability of documents and SOPs to implement the educational process, which is carried out online so that students have easier access to the implementation of lectures. However, an evaluation process has been carried out in distributing these documents so that the distributed documents are suitable for distribution. The problem in distributing documents is only related to the students’ inaccuracy in reading the information that has been given. Meanwhile, the challenge for the Quality Control Group (GKM) is related to not all students filling out the questionnaires that have been distributed so that they are hampered in carrying out the evaluation process. The solution is to keep disseminating information from various existing media.

Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the 4th International Conference on Educational Development and Quality Assurance (ICED-QA 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
28 March 2022
ISBN
978-94-6239-555-8
ISSN
2352-5398
DOI
10.2991/assehr.k.220303.025How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Rizky Amelya Furqan
AU  - Noni Sukmawati
AU  - Sonezza Ladyanna
AU  - Efriyades Efriyades
AU  - Aslinda Aslinda
AU  - Alex Darmawan
PY  - 2022
DA  - 2022/03/28
TI  - Problems in Online Education Administration in Improving the Quality of Education in Higher Education
BT  - Proceedings of the 4th International Conference on Educational Development and Quality Assurance (ICED-QA 2021)
PB  - Atlantis Press
SP  - 132
EP  - 135
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220303.025
DO  - 10.2991/assehr.k.220303.025
ID  - Furqan2022
ER  -