The Impact of Mobile Payments on Traditional Banks and the Countermeasures Adopted by Traditional Banks

DOI

10.2991/978-94-6463-652-9_85How to use a DOI?

Keywords

Mobile Payments; Traditional Banking; User Acceptance; Security and Privacy; Technological Infrastructure; Regional Differences

Abstract

This study seeks to investigate the influence of the accelerating adoption of mobile payments on traditional banking services, with particular emphasis on addressing pertinent challenges related to user acceptance, security and privacy protection, technological infrastructure, as well as regional differences and market demands. The importance of this issue lies in the necessity for banks to maintain competitiveness and for scholars to deepen their understanding of the effects of financial technology (fintech) on conventional financial institutions. To achieve this objective, the study employs systematic literature review and case analysis methodologies to assess the evolution of mobile payments across various global regions and to explore the responsive strategies enacted by traditional banks in these contexts. The findings reveal that the rise of mobile payments has profoundly transformed the operational landscape for traditional banks. In response to these transformations, banks must enhance user experience, bolster data security and privacy measures, upgrade technological infrastructure, and formulate strategies that cater to regional market requirements. The implications of this research encompass the provision of specific strategic recommendations for traditional banks to navigate the repercussions of mobile payments and the establishment of a new theoretical framework for future inquiries within the field of financial technology.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Download article (PDF)

TY  - CONF
AU  - P. U. N. Ho Ming
PY  - 2025
DA  - 2025/02/24
TI  - The Impact of Mobile Payments on Traditional Banks and the Countermeasures Adopted by Traditional Banks
BT  - Proceedings of the International Workshop on Navigating the Digital Business Frontier for Sustainable Financial Innovation (ICDEBA 2024)
PB  - Atlantis Press
SP  - 795
EP  - 801
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-652-9_85
DO  - 10.2991/978-94-6463-652-9_85
ID  - Ming2025
ER  -