Proceedings of the International Conference on “Changing of Law: Business Law, Local Wisdom and Tourism Industry” (ICCLB 2023)

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Harmonizing Consumer Protection Laws: E-commerce as Challenges and Opportunities for Global Businesses

Authors
Tina Amelia1, *, Evita Isretno Ishardi1, Hidayati Hidayati1
1Faculty of Law, Borobudur University, Jakarta, Indonesia
*Corresponding author. Email: tinaamelia@borobudur.ac.id
Corresponding Author
Tina Amelia
Available Online 31 December 2023.
DOI
10.2991/978-2-38476-180-7_155How to use a DOI?
Keywords
Digital Business; E-commerce; Legal Harmonize
Abstract

Almost every aspect of human life has been impacted by information technology and communication, including the ways in which we work, communicate, interact with others, and shop. The growth of e-commerce brings its own unique legal challenges. Consumers should feel secure when shopping online and enjoy legal protection against fraud or issues with the products or services they purchase. This raises the issue of how adequate legal changes can be implemented to address the challenges arising from technological advancements while prioritizing consumer protection. This research aims to find solutions in creating legal certainty that aligns with technological developments in the digital business realm. The research adopts a normative juridical research approach. The research findings indicate that relevant and adequate regulations must be established to accommodate technological advancements and provide appropriate legal protection for all parties involved in e-commerce. The results of research in this study indicate that Indonesia has established regarding the e-commerce transactions under the UU PK dan ITE Act. The assurance of legal certainty in e-commerce consumers is one way of reducing the obstacles trade of goods and services in Indonesia. Legal harmonization for consumers protection is one strategy to guarantee legal certainty and protection for e-commerce customers.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on “Changing of Law: Business Law, Local Wisdom and Tourism Industry” (ICCLB 2023)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
31 December 2023
ISBN
978-2-38476-180-7
ISSN
2352-5398
DOI
10.2991/978-2-38476-180-7_155How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Tina Amelia
AU  - Evita Isretno Ishardi
AU  - Hidayati Hidayati
PY  - 2023
DA  - 2023/12/31
TI  - Harmonizing Consumer Protection Laws: E-commerce as Challenges and Opportunities for Global Businesses
BT  - Proceedings of the International Conference on “Changing of Law: Business Law, Local Wisdom and Tourism Industry” (ICCLB 2023)
PB  - Atlantis Press
SP  - 1507
EP  - 1516
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-180-7_155
DO  - 10.2991/978-2-38476-180-7_155
ID  - Amelia2023
ER  -