Difficulties and Reflections on the Application of Consumers' Right to Regret in China

DOI

10.2991/iccessh-19.2019.408How to use a DOI?

Keywords

Reneging right; network consumption; consumer rights and interests

Abstract

In recent years, the new shopping mode of online shopping has been popularized rapidly in China, and people are no longer confined to the consumption of physical stores. However, consumers are enjoying the convenience brought by online shopping at the same time. It is also common for consumers to find that there is a big difference between the goods and the merchant description or serious quality problem after they receive the goods, so it is difficult to effectively protect their legitimate rights and interests with the help of the law. In the second Amendment of 2014, Consumer Rights and interests Protection Law of China made clear the right of consumers to reverse their repentance. However, since the implementation of the Amendment, online shopping consumer repentance rights deficiencies have gradually surfaced. This paper deals with online shopping under the current network environment. In order to protect the legitimate rights and interests of consumers and promote the vigorous development of China's network market economy, the research on consumers' right of retrogression is carried out.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Na Yin
PY  - 2019/07
DA  - 2019/07
TI  - Difficulties and Reflections on the Application of Consumers' Right to Regret in China
BT  - Proceedings of the 4th International Conference on Contemporary Education, Social Sciences and Humanities (ICCESSH 2019)
PB  - Atlantis Press
SP  - 1905
EP  - 1907
SN  - 2352-5398
UR  - https://doi.org/10.2991/iccessh-19.2019.408
DO  - 10.2991/iccessh-19.2019.408
ID  - Yin2019/07
ER  -