Proceedings of the International Conference on Business, Management, Accounting and Sustainable Economy (ICBMASE 2023)

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Analysis of Implementing the Sakti Application Successfully Based on The User’s Net Benefit View

Authors
Muhammad As’ad1, *, Arni Karina1, Safira Khairunnisa1
1Faculty of Economics and Business, National University, Jakarta, Indonesia
*Corresponding author. Email: asad.cungkring@gmail.com
Corresponding Author
Muhammad As’ad
Available Online 2 May 2024.
DOI
10.2991/978-94-6463-394-8_19How to use a DOI?
Keywords
SAKTI App; User Satisfaction; DeLone McLean; Application System Success and Net Benefits
Abstract

This research was conducted to measure the success rate of implementing the application system supporting state financial management in the government work unit, SAKTI, on net benefits associated with application user satisfaction. Analysis of the success of this system was carried out using the DeLone and McLean approach. SAKTI was implemented by the Work Unit (Satker) in 2022, so this research is fascinating. This research was conducted at the General Secretariat of the Ministry of Internal Affairs. This research is explanatory causal research with a quantitative approach. The research sample in the form of primary data was carried out by distributing questionnaires to SAKTI users using the purposive sampling method. Data analysis techniques are processed using Structural Equation Modeling (SEM) Partial Least Square (PLS) with the Smart-PLS 3 program. The test results show that the SAKTI’s system, information, and service quality positively affect user satisfaction. It further shows that user satisfaction also positively affects SAKTI’s net benefits.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Business, Management, Accounting and Sustainable Economy (ICBMASE 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
2 May 2024
ISBN
978-94-6463-394-8
ISSN
2352-5428
DOI
10.2991/978-94-6463-394-8_19How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Muhammad As’ad
AU  - Arni Karina
AU  - Safira Khairunnisa
PY  - 2024
DA  - 2024/05/02
TI  - Analysis of Implementing the Sakti Application Successfully Based on The User’s Net Benefit View
BT  - Proceedings of the International Conference on Business, Management, Accounting and Sustainable Economy (ICBMASE 2023)
PB  - Atlantis Press
SP  - 183
EP  - 198
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-394-8_19
DO  - 10.2991/978-94-6463-394-8_19
ID  - As’ad2024
ER  -