Proceedings of the Fourth International Conference on Administrative Science (ICAS 2022)

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Design Principles and Tensions for Collaborative Digital Governance in an Artificial Intelligence Age

Authors
Paul W. Fay Henman1, *
1School of Social Science, The University of Queensland, Brisbane, Australia
*Corresponding author. Email: p.henman@uq.edu.au
Corresponding Author
Paul W. Fay Henman
Available Online 29 September 2023.
DOI
10.2991/978-2-38476-104-3_39How to use a DOI?
Keywords
Governance; Collaboration; Artificial Intelligence; Design
Abstract

Complex policy problems seem to be increasing, such as pandemics, climate change, poverty and inequality, and financial and political instability. Such challenges require collaborative and intelligent policy and administrative responses. Innovations in digital technology, such as big data analytics and artificial intelligence (AI), are routinely advocated as providing solutions. However, technology itself cannot solve these complex problems and can make matters worse. Rather, thoughtful, and deliberative approaches to designing collaborative digital administrative systems are needed; ones that appreciate both the strengths and weaknesses of digital technology and recognize the ongoing importance of humans in socio-technical administrative practices. This plenary paper will begin by outlining the promise of collaborative digital governance and some of the key emerging technologies being used by governments. Then, by examining several successful and unsuccessful examples of digital government projects, the paper will articulate a series of lessons in the form of design principles and tensions to balance. It is hoped that these design principles will assist public administration leaders to build the administrative solutions that challenge governments to enable society to steer towards shared futures.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Fourth International Conference on Administrative Science (ICAS 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
29 September 2023
ISBN
978-2-38476-104-3
ISSN
2352-5398
DOI
10.2991/978-2-38476-104-3_39How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Paul W. Fay Henman
PY  - 2023
DA  - 2023/09/29
TI  - Design Principles and Tensions for Collaborative Digital Governance in an Artificial Intelligence Age
BT  - Proceedings of the  Fourth International Conference on Administrative Science (ICAS 2022)
PB  - Atlantis Press
SP  - 406
EP  - 416
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-104-3_39
DO  - 10.2991/978-2-38476-104-3_39
ID  - Henman2023
ER  -