Destination Quality’s Impact on Tourist Satisfaction and Revisit Intentions in Dieng

Humam Santosa Utomo; Hendro Widjanarko; Suratna Suratna; Keny Rahmawati

doi:10.2991/978-2-38476-247-7_81

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Destination Quality’s Impact on Tourist Satisfaction and Revisit Intentions in Dieng

Authors

Humam Santosa Utomo¹^{, *}, Hendro Widjanarko², Suratna Suratna¹, Keny Rahmawati¹

¹Department of Business Administration, Universitas Pembangunan Nasional Veteran Yogyakarta, Yogyakarta, Indonesia

²Department of Management, Universitas Pembangunan Nasional Veteran Yogyakarta, Yogyakarta, Indonesia

^*Corresponding author. Email: humam.santosautomo@upnyk.ac.id

Corresponding Author

Humam Santosa Utomo

Available Online 4 September 2024.

DOI: 10.2991/978-2-38476-247-7_81 How to use a DOI?
Keywords: Destination Quality; Satisfaction; Intention to Revisit; Tourists; Dieng; Indonesia
Abstract: Dieng is a well renowned tourist destination in Central Java, Indonesia. This study aims to examine and assess the influence of destination quality on visitor satisfaction and their desire to revisit, specifically in the Dieng Mountains of Central Java. A total of 250 participants were selected for the study through the process of random sampling. The process of SEM-PLS data processing is utilized. The findings of this study indicate that the quality of the destination has a considerable influence on satisfaction. Additionally, the intention to return is greatly affected by the quality of the destination. The study’s findings recommend that destination management enhance the quality of their services to increase tourist satisfaction and promote repeat visits.
Copyright: © 2024 The Author(s)
Open Access: Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title: Proceedings of the 2nd International Conference on Advance Research in Social and Economic Science (ICARSE 2023)
Series: Advances in Social Science, Education and Humanities Research
Publication Date: 4 September 2024
ISBN: 978-2-38476-247-7
ISSN: 2352-5398
DOI: 10.2991/978-2-38476-247-7_81 How to use a DOI?
Open Access: Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

ris enw bib

TY  - CONF
AU  - Humam Santosa Utomo
AU  - Hendro Widjanarko
AU  - Suratna Suratna
AU  - Keny Rahmawati
PY  - 2024
DA  - 2024/09/04
TI  - Destination Quality’s Impact on Tourist Satisfaction and Revisit Intentions in Dieng
BT  - Proceedings of the 2nd International Conference on Advance Research in Social and Economic Science (ICARSE 2023)
PB  - Atlantis Press
SP  - 823
EP  - 830
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-247-7_81
DO  - 10.2991/978-2-38476-247-7_81
ID  - Utomo2024
ER  -

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