Improvement of Organizational Citizenship Behavior and Employee Performance Based on Transformational Leadership and Organizational Culture

DOI

10.2991/978-94-6463-146-3_58How to use a DOI?

Keywords

Transformational Leader; Organizational Citizenship Behavior; Employee Performance

Abstract

Organizational citizenship behaviour and employee performance are two important things that must be a concern in every organization. Organizational citizenship behaviour is the behaviour of employees in completing work that usually exceeds the SOP. With OCB owned by employees, the performance of an organization can increase. This paper aims to determine the impact of transformational leadership and organizational culture on organizational citizenship behaviour and employee performance. The population in this study were all employees at the General Section of the Regional Secretariat of Jember Regency with a total of 98. The sampling method used the saturated sample method and obtained a total sample of 98 employees. Descriptive analysis is used to describe respondents and research variables. Validity test and reliability test are used as testers for measuring instruments in research. To determine the impact of the independent variable on the dependent variable using Structural Equation Model (SEM) analysis with WarpPLS version 6.0. The results of the analysis show that: transformational leadership has a positive impact on organizational citizenship behaviour; organizational culture variables have an impact on organizational citizenship behaviour; transformational leadership has an impact on employee performance; organizational culture has an impact on employee performance; organizational citizenship behaviour has a positive impact on employee performance at the General Section of the Regional Secretariat of Jember Regency.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Nurul Qomariah
AU  - Putu Kartika Saraswati Wiguna
AU  - Ni Nyoman Putu Martini
AU  - Muhammad Thamrin
AU  - Nursaid
PY  - 2023
DA  - 2023/05/29
TI  - Improvement of Organizational Citizenship Behavior and Employee Performance Based on Transformational Leadership and Organizational Culture
BT  - Proceedings of the 7th International Conference on Accounting, Management and Economics (ICAME-7 2022)
PB  - Atlantis Press
SP  - 616
EP  - 633
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-146-3_58
DO  - 10.2991/978-94-6463-146-3_58
ID  - Qomariah2023
ER  -