Proceedings of the 7th International Conference on Accounting, Management and Economics (ICAME-7 2022)

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The Antecedents of Employee Performance in Public Service Quality: Case Study in Local Government of Tangerang City

Authors
Achmad Suhaely1, *, Mursalim Nohong1
1Hasanuddin University, Makassar, Indonesia
*Corresponding author. Email: aamed.suhaely@gmail.com
Corresponding Author
Achmad Suhaely
Available Online 29 May 2023.
DOI
10.2991/978-94-6463-146-3_6How to use a DOI?
Keywords
leadership style; job satisfaction; work motivation; employee performance
Abstract

This paper aims to assess the impact of leadership style and competence on work satisfaction and their impact on employee performance. The data were obtained using questionnaires distributed to all researchers and staff at SKPD (local government agencies), with 170 samples taken. Structural Equation Modeling (SEM) analysis was used to as-certain the proposed relationship. The results of this study found that there was a significant influence between leadership style and work motivation, job satisfaction, and employee performance. In addition, work motivation also has a significant positive effect on job satisfaction. And finally, it was found that there was no positive and significant relationship between leadership style variables on employee performance and between work motivation and employee performance.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 7th International Conference on Accounting, Management and Economics (ICAME-7 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
29 May 2023
ISBN
978-94-6463-146-3
ISSN
2352-5428
DOI
10.2991/978-94-6463-146-3_6How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Achmad Suhaely
AU  - Mursalim Nohong
PY  - 2023
DA  - 2023/05/29
TI  - The Antecedents of Employee Performance in Public Service Quality: Case Study in Local Government of Tangerang City
BT  - Proceedings of the 7th International Conference on Accounting, Management and Economics (ICAME-7 2022)
PB  - Atlantis Press
SP  - 44
EP  - 51
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-146-3_6
DO  - 10.2991/978-94-6463-146-3_6
ID  - Suhaely2023
ER  -