Optimizing the Use of MyHR Portal with the DeLone and McLean Model at ABC Company

DOI

10.2991/978-94-6463-640-6_34How to use a DOI?

Keywords

MyHR Portal; DeLone and McLean Model; System Usage Evaluation

Abstract

This study aims to enhance the utilization of the MyHR Portal information system using the DeLone and McLean model. Given the absence of prior evaluations of the MyHR Portal, this assessment holds significance in achieving the system's objectives. The research adapts the DeLone and McLean model with specific modifications, notably replacing the usage variable with user engagement. Questionnaire responses from 232 employees of DVC PV and DVC NPV who have used the MyHR Portal were analyzed using the PLS method. The findings demonstrate that system quality, information quality, user engagement, user satisfaction, and net benefits significantly contribute to optimizing the MyHR Portal's usage. Future studies are encouraged to consider alternative analytical methods such as the Technology Acceptance Model (TAM) for similar research endeavors.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Dara Phonna
AU  - Maryani Septiana
PY  - 2024
DA  - 2024/12/31
TI  - Optimizing the Use of MyHR Portal with the DeLone and McLean Model at ABC Company
BT  - Proceedings of the  Sixth International Conference on Applied Economics and Social Science (ICAESS 2024)
PB  - Atlantis Press
SP  - 464
EP  - 474
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-640-6_34
DO  - 10.2991/978-94-6463-640-6_34
ID  - Phonna2024
ER  -