Proceedings of the Sixth International Conference on Applied Economics and Social Science (ICAESS 2024)

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Performance Evaluation of Coffee Raw Material Suppliers Using the Analytical Hierarchy Process (AHP) Method at Badbear Coffee Shop

Authors
Bambang Hendrawan1, *, Nuzuly Fikri Haichal Hutagalung1
1Politeknik Negeri Batam, Batam, 29461, Kepulauan Riau, Indonesia
*Corresponding author. Email: benks@polibatam.ac.id
Corresponding Author
Bambang Hendrawan
Available Online 31 December 2024.
DOI
10.2991/978-94-6463-640-6_14How to use a DOI?
Keywords
Analytical Hierarchy Process; Coffee Shop and Supplier
Abstract

This study aims to evaluate the performance of coffee raw material suppliers at Coffee Shop BadBear. This research was conducted using the Analytical Hierachy Process (AHP) method by involving expert judgment who is the operational manager, barista and a purchasing employee at Coffee Shop BadBear. Then data collection was obtained using a questionnaire filled out by expert judges at Coffee Shop BadBear. Then obtained the results of the assessment of quality criteria with a priority weight of 45%, 26% service criteria. Taste 17%, price 7% and delivery with a priority weight of 5% of the assessment results. The order of assessment of suppliers, namely Tatido with a value of 8.077, Hear with a value of 6.631, Sreg with a value of 1.791, Coffee Moi with a value of 1.501. It is concluded that Hear and Tatido are in the top position, must continue to maintain and optimize their performance on each criterion and sub-criteria, especially in several criteria and sub-criteria that are less than optimal. Coffee Moi and Sreg, as the two suppliers with the lowest ratings are expected to improve their performance based on all the criteria and sub-criteria evaluated in order to compete as suppliers of coffee raw materials.

Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Sixth International Conference on Applied Economics and Social Science (ICAESS 2024)
Series
Advances in Economics, Business and Management Research
Publication Date
31 December 2024
ISBN
978-94-6463-640-6
ISSN
2352-5428
DOI
10.2991/978-94-6463-640-6_14How to use a DOI?
Copyright
© 2025 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Bambang Hendrawan
AU  - Nuzuly Fikri Haichal Hutagalung
PY  - 2024
DA  - 2024/12/31
TI  - Performance Evaluation of Coffee Raw Material Suppliers Using the Analytical Hierarchy Process (AHP) Method at Badbear Coffee Shop
BT  - Proceedings of the  Sixth International Conference on Applied Economics and Social Science (ICAESS 2024)
PB  - Atlantis Press
SP  - 173
EP  - 186
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-640-6_14
DO  - 10.2991/978-94-6463-640-6_14
ID  - Hendrawan2024
ER  -