The Influence of Community Home Care Service on Elderly Satisfaction

Taking a Community in Chengdu as an example

DOI

10.2991/978-2-38476-253-8_73How to use a DOI?

Keywords

aging population; community home care service; satisfaction

Abstract

The purpose of the research is to study the level of factors contributing and factors contributing to the positive effect of community home care service on elderly satisfaction in A community in Chengdu. Feasible suggestions to improve satisfaction with community home care services for the elderly were proposed based on data analysis results. Guide community home care towards a more professional and effective model, meeting the needs of more elderly people and promoting social care development in our country. This research integrated quantitative research techniques. To develop a valid and reliable questionnaire, as an instrument for quantitative research. Of the samples collected 409, were the elderly in A community in Chengdu. Using Taro Yamane's formula at a tolerance level of 0.05. The data were analyzed by using descriptive statistics of percentage, mean, and inferential statistics of Regression Analysis. The research revealed that 1) The elderly perceived quality had significant positive effects on elderly satisfaction. 2) The elderly expectation had significant positive effects on elderly satisfaction. 3) The elderly perceived value had significant positive effects on elderly satisfaction. This study offers a valuable perspective on enhancing community home care services. It helps communities comprehend the elderly's service needs and expectations, enhance, and optimize services promptly, and increase the satisfaction of the elderly.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Ting Jiang
AU  - Nusanee Meekaewkunchorn
AU  - Chaiyawit Muangmee
PY  - 2024
DA  - 2024/05/28
TI  - The Influence of Community Home Care Service on Elderly Satisfaction
BT  - Proceedings of the 2024 3rd International Conference on Humanities, Wisdom Education and Service Management (HWESM 2024)
PB  - Atlantis Press
SP  - 611
EP  - 618
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-253-8_73
DO  - 10.2991/978-2-38476-253-8_73
ID  - Jiang2024
ER  -