Organizational Citizenship Behavior During the Covid-19 Pandemic: Examining the Role of Resilience, Safety Management Practices, Perceived Risk, and Job Insecurity

DOI

10.2991/978-94-6463-234-7_112How to use a DOI?

Keywords

First OCB; Job Insecurity; Perceived Risk; Resilience; WSP

Abstract

This research attempted to understand the effect of workplace safety management practices (WSP), resilience, perceived risk, and job insecurity on Indonesian hotels’ organizational citizenship behavior (OCB). The quantitative method used in this research with online surveys as data collection methods. The total data gathered in this study was 295. Structural Equation Modelling (SEM) was used to analyze the data. The result showed that only resilience and perceived risk impacted OCB. Those conditions could occur because they could lessen employees’ feel toward negativity due to the pandemic. At the same time, the absence of influence of WSP on OCB might happen because of other aspects, such as the need for power and high achievement. In addition, job insecurity did not affect the OCB because of the pandemic situation when data collection improved, which might influence employee perception about the security of their job. WSP impacted both perceived risk and job insecurity. Those conditions might happen because WSP was a form of management support by the employee. Therefore, that condition decreases negative perceptions, such as job insecurity and perceived risk.

Copyright

© 2024 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Firdausa Putri Astrida
AU  - Ayu Aprilianti Lizar
PY  - 2023
DA  - 2023/09/29
TI  - Organizational Citizenship Behavior During the Covid-19 Pandemic: Examining the Role of Resilience, Safety Management Practices, Perceived Risk, and Job Insecurity
BT  - Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)
PB  - Atlantis Press
SP  - 1072
EP  - 1079
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-234-7_112
DO  - 10.2991/978-94-6463-234-7_112
ID  - Astrida2023
ER  -