The Analysis of Cost Quality on Productivity of Iron Railing Products in Small and Medium Business in Palembang
(Impirical Study of Iron Railing Products in Palembang)
- DOI
- 10.2991/assehr.k.220202.002How to use a DOI?
- Keywords
- Cost quality; prevention cost; assessment cost; internal and external failure costs; productivity
- Abstract
This study aims to determine and analyze the Effect of Quality Costs on Work Productivity in Small and Medium Enterprises in Palembang (Impirical Study of SME Iron Railing Products in Palembang City). With a sample of 120 SME respondents from the existing population, the sample was taken using purposive sampling. The data was gathered through questionnaire that has been tested for validity and reliability. Using the Multiple Regression model with statistical analysis of the SPSS version 22 application, the results showed that the effect of quality costs consisting of prevention costs, assessment costs, internal and external failure costs had a positive and significant effect on work productivity both partially and simultaneously. With the quality cost report, it can be concluded that it has implications for low external failure activities, in the form of handling complaints, warranties, and recalls.
- Copyright
- © 2022 The Authors. Published by Atlantis Press SARL.
- Open Access
- This is an open access article under the CC BY-NC license.
Cite this article
TY - CONF AU - M. Thoyib AU - Riza Wahyudi AU - Firmansyah Firmansyah AU - Darul Amri PY - 2022 DA - 2022/02/11 TI - The Analysis of Cost Quality on Productivity of Iron Railing Products in Small and Medium Business in Palembang BT - Proceedings of the 5th FIRST T3 2021 International Conference (FIRST-T3 2021) PB - Atlantis Press SP - 7 EP - 11 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.220202.002 DO - 10.2991/assehr.k.220202.002 ID - Thoyib2022 ER -