Database Design for Child Special Development Institution’s Service Performance E-Dashboard

Case Study: Palembang Child Special Development Institution

DOI

10.2991/ahe.k.210205.091How to use a DOI?

Keywords

Service Performance, e-Dashboard database, LPKA Palembang

Abstract

The Child Special Development Institute (LPKA) is a place used to foster and educate correctional students (Andikpas). LPKA has a duty to provide services related to the fulfillment of Andikpas rights. In this study, LPKA services that became the focus of research were visits to Andikpas and services for processing leave requests, remissions, assimilation, complaints from the general public and Andikpas, as well as obtaining service users feedback from questionnaires. The development of information technology allows the integration of LPKA service data in an e-dashboard system with a centralized database. This study offers a database that can be used to store data processing for LPKA services. The research method used was a modification of the Database Application Life Cycle method. The result of the research is a database that can be processed on the e-dashboard system to facilitate the performance of LPKA services in the fields of visits, complaints, leave requests, remissions and Andikpas integration, obtaining feedback on service performance through filling out online questionnaires, and delivering information about Andikpas’ records to Andikpas (‘s family).

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Hendra Hadiwijaya
AU  - Febrianty
AU  - Rezania Agramanisti Azdy
PY  - 2021
DA  - 2021/02/09
TI  - Database Design for Child Special Development Institution’s Service Performance E-Dashboard
BT  - Proceedings of the 4th Forum in Research, Science, and Technology (FIRST-T1-T2-2020)
PB  - Atlantis Press
SP  - 542
EP  - 549
SN  - 2589-4943
UR  - https://doi.org/10.2991/ahe.k.210205.091
DO  - 10.2991/ahe.k.210205.091
ID  - Hadiwijaya2021
ER  -