Innovative Staff Training Strategies for the Tourism and Hospitality Industry
Authors
Mikhail Morozov, Natalia Morozova
Corresponding Author
Mikhail Morozov
Available Online 7 January 2020.
- DOI
- 10.2991/aebmr.k.191225.069How to use a DOI?
- Keywords
- tourism, hospitality, digital technologies, digital competencies
- Abstract
The article discusses innovative approaches to staff training for the tourism and hospitality industry. The main changes in the system of personnel training are related to digitalization, which radically changes business processes in all spheres of the economy, including the tourism and hospitality industry. The influence of digital technologies on changes in the composition of the competencies of tourism and hotel business has been studied. It is shown that when forming the strategy of personnel training for the tourist industry, the formation of digital competences acquires special significance.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Mikhail Morozov AU - Natalia Morozova PY - 2020 DA - 2020/01/07 TI - Innovative Staff Training Strategies for the Tourism and Hospitality Industry BT - Proceedings of the 5th International Conference on Economics, Management, Law and Education (EMLE 2019) PB - Atlantis Press SP - 393 EP - 396 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.191225.069 DO - 10.2991/aebmr.k.191225.069 ID - Morozov2020 ER -