The Effect of Leader Communication Strategy on Employee Task and Contextual Performance: The Mediating Role of Feedback Quality

DOI

10.2991/ebmcsr-18.2018.21How to use a DOI?

Keywords

leader communication strategy; leader motivating language; feedback quality; task performance; contextual performance

Abstract

Based uponsocial information processing theory and organizational communication theory, the present research examined how leader communication strategy, as measured by leader motivating language, influenced employees’ task and contextual performance from a process mechanism of feedback quality. The research employed Mplus software to analyzea sample of 237 supervisor-subordinate dyadic data. The finding indicated that (1)leader motivating language had positive effects on both task and contextual performance; (2) and it also had a positive influence on employee perceived feedback quality; (3) meanwhile feedback quality could significantly mediated the relationship between leader motivating language and contextual performance but not significantly mediated the relationship between leader motivating language and task performance.

Copyright

© 2018, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Wen Xu
AU  - Jin Xue
PY  - 2018/11
DA  - 2018/11
TI  - The Effect of Leader Communication Strategy on Employee Task and Contextual Performance: The Mediating Role of Feedback Quality
BT  - Proceedings of the 2018 International Conference on Economics, Business, Management and Corporate Social Responsibility (EBMCSR 2018)
PB  - Atlantis Press
SP  - 113
EP  - 117
SN  - 2352-5428
UR  - https://doi.org/10.2991/ebmcsr-18.2018.21
DO  - 10.2991/ebmcsr-18.2018.21
ID  - Xu2018/11
ER  -