Multicultural Competence and Interactional Justice on Performance of Government Apparatus: Evidence from Lampung Province

DOI

10.2991/assehr.k.200529.040How to use a DOI?

Keywords

multicultural competence, interactional justice, government apparatus

Abstract

The study of management control in government organizations has missed important issues to examine the role of multicultural competence in fostering working relationships and achieving better performance. This study aims at test empirically about how the influence of multicultural competence and interactional justice to apparatus performance. The study was conducted at the government apparatus in Lampung Province-Indonesia. The study applied a survey method and samples determination was based on a purposive sampling technique. The study collected 143 respondents. The data was analysed by a Structural Equation Model (SEM) operated under AMOS application program. This study provides a better understanding, namely the influence of multicultural competence on the performance of government apparatus tend to be indirect influence through its ability to create interactional justice. This result may be used to develop the management control theory based multicultural competence in which analysed in integrated model.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Suyanto
AU  - Nedi Hendri
AU  - Karnila Ali
PY  - 2020
DA  - 2020/05/04
TI  - Multicultural Competence and Interactional Justice on Performance of Government Apparatus: Evidence from Lampung Province
BT  - Proceedings of the 1st Borobudur International Symposium on Humanities, Economics and Social Sciences (BIS-HESS 2019)
PB  - Atlantis Press
SP  - 191
EP  - 198
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200529.040
DO  - 10.2991/assehr.k.200529.040
ID  - 2020
ER  -