Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023)

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Digitalisation in Healthcare: A Review of Present Developments in Malaysia

Authors
Hemaniswarri Dewi Dewadas1, *, Jamie Anne James Michael1, Ravindran Nadarajan1, Norharyani Adrus1, Siti Fazilah Abdul Shukor1, Lai Ka Fei1
1Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Jalan Universiti, Bandar Barat, Kampar, 31900, Perak, Malaysia
*Corresponding author.
Corresponding Author
Hemaniswarri Dewi Dewadas
Available Online 31 December 2023.
DOI
10.2991/978-94-6463-342-9_7How to use a DOI?
Keywords
Healthcare; Digitalisation; Telemedicine; Data security; Digital literacy
Abstract

The demand for more healthcare services is increasing due to various challenges faced by healthcare systems, including demographics and multi-morbidities. The current solutions to these problems involve leveraging technologies resourcefully, aligning them with integrated work processes, and employing skilled professionals towards digitalisation of healthcare. An extensive review of literature was undertaken to gain a thorough understanding of the present status of digital transformation in Malaysia’s healthcare industry, with an emphasis on the potential future advancements in this area. The paper begins by defining digitalisation in healthcare and discussing its significance. It then explores into key concepts such as Electronic Health Records (EHRs), telemedicine, healthcare analytics, and patient engagement through health apps, with a specific focus on their application and challenges in the Malaysian context. The paper identifies several digitalisation gaps in Malaysia, including issues related to infrastructure and connectivity, data security and privacy, digital literacy, and interoperability. It also evaluates government initiatives and policies aimed at promoting healthcare digitalisation in Malaysia.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
31 December 2023
ISBN
978-94-6463-342-9
ISSN
2352-5428
DOI
10.2991/978-94-6463-342-9_7How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Hemaniswarri Dewi Dewadas
AU  - Jamie Anne James Michael
AU  - Ravindran Nadarajan
AU  - Norharyani Adrus
AU  - Siti Fazilah Abdul Shukor
AU  - Lai Ka Fei
PY  - 2023
DA  - 2023/12/31
TI  - Digitalisation in Healthcare: A Review of Present Developments in Malaysia
BT  - Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023)
PB  - Atlantis Press
SP  - 77
EP  - 92
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-342-9_7
DO  - 10.2991/978-94-6463-342-9_7
ID  - Dewadas2023
ER  -