The Benefit Values of Settling Business Disputes by Means of Mediation in Indonesia
Authors
Mia Hadiati, Mariske Myeke Tampi
Corresponding Author
Mia Hadiati
Available Online 17 September 2020.
- DOI
- 10.2991/assehr.k.200917.004How to use a DOI?
- Keywords
- benefit values, settling business disputes, mediation, Indonesia
- Abstract
This article will discuss the benefit values of the settlement of business disputes namely business to consumer disputes (b to c) by means of mediation at Consumer Dispute Settlement Agency (BPSK) DKI Jakarta, one of the prominent province in Indonesia. The discussion of benefit values will be based on utilitarianism theory of Jeremy Bentham to the data of the sum of parties who settling their business disputes by means of mediation at BPSK DKI Jakarta from 2010-2015. In addition, literature review related to the finding that mediation experiences resulting reconceptualization to legal actors will be provided in this paper.
- Copyright
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Mia Hadiati AU - Mariske Myeke Tampi PY - 2020 DA - 2020/09/17 TI - The Benefit Values of Settling Business Disputes by Means of Mediation in Indonesia BT - Proceedings of the Arbitration and Alternative Dispute Resolution International Conference (ADRIC 2019) PB - Atlantis Press SP - 17 EP - 20 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.200917.004 DO - 10.2991/assehr.k.200917.004 ID - Hadiati2020 ER -