The Impact of Business Intelligence Adoption on Organizational Performance Among Higher Education Institutions in Malaysia

DOI

10.2991/aebmr.k.200514.011How to use a DOI?

Keywords

business intelligence, balanced scorecard, organizational performance, higher education institutions

Abstract

Business Intelligence (BI) ideally provides organizations that embrace them with immerse impact. Very few researches have empirically assessed these claims. There are limited studies of its impacts on organizational performance in the context of higher education institutions (HEIs) in developing countries. The study aims to develop a conceptual framework for the impacts of BI adoption on organizational performance among higher education institutions. A conceptual framework was developed using the Kaplan and Norton’s balanced scorecard (BSC).

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Shahrizal Nazri
AU  - Mohamed Azlan Ashaari
AU  - Yulita Hanum P. Iskandar
AU  - Hazrieffendy Bakri
PY  - 2020
DA  - 2020/05/18
TI  - The Impact of Business Intelligence Adoption on Organizational Performance Among Higher Education Institutions in Malaysia
BT  - Proceedings of the First ASEAN Business, Environment, and Technology Symposium (ABEATS 2019)
PB  - Atlantis Press
SP  - 48
EP  - 51
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200514.011
DO  - 10.2991/aebmr.k.200514.011
ID  - Nazri2020
ER  -