The International Technology Management Review

Volume 3, Issue 4, December 2013
Review Article

1. A Review of Critical Factors for Communicating With Customers on Social Networking Sites

Babak Abedin, Behnam Abedin, Tala Talaei Khoei, Ahmad Reza Ghapanchi
Pages: 208 - 218
This paper undertakes a systematic review to gain insight into existing studies on the application of Social Network Sites (SNS). Our systematic review of studies from 1995 to 2012 examines the background and trend of research in the area and provides critical factors that organizations should consider...
Research Article

2. Converged Delivery and Beyond....

William Smart, George Coles
Pages: 219 - 229
This paper focuses on the use of technology, assessment strategy, rubrics and a proactive approach to enhance student engagement. This strategy, encourages students to join in discussions with their peers (regardless of locations), in an attempt to break the sense of “isolation” suffered by distance...
Research Article

3. An Examination of The Carsales.com.au's Business Model and Its Sustainability

John B. Hammond
Pages: 230 - 236
Business models have changed with the advent of the Internet and this has become more evident in retail business. Traditional way of sales have made way for new innovative business models involving online retail marketplace which has been coined e-marketspaces. Carsales.com.au had seen an opportunity...
Research Article

4. Enhancing Participation in Personally Controlled Electronic Health Records

George Coles, William Smart, Bruce Armstrong
Pages: 237 - 250
The introduction of a Personally Controlled Electronic Health Record (PCEHR) system is central to Australia's key e-Health initiatives. This comes at a time when recent research efforts world-wide, report consumer concern about the security and privacy of information accessible via the Internet. Research...