Proceedings of the 3rd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2021)

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The Effect of Technology Anxiety and Social Influence in Multi-Benefits on Mobile Payment Services

Authors
Joyce A. Turangan1, *, Andi Wijaya2, Herman Ruslim3
1Faculty of Economic and Business, Universitas Tarumanagara, Jakarta, Indonesia
2Faculty of Economic and Business, Universitas Tarumanagara, Jakarta, Indonesia
3Faculty of Economic and Business, Universitas Tarumanagara, Jakarta, Indonesia
*Corresponding author. Email: joycet@fe.untar.ac.id
Corresponding Author
Joyce A. Turangan
Available Online 21 April 2022.
DOI
10.2991/assehr.k.220404.130How to use a DOI?
Keywords
Mobile Payment; technology anxiety; social influence; multi-benefit; intention to use
Abstract

This study examines whether the existing technology anxiety and social influence factors will affect the intention of the Indonesian people to continue using mobile payments. The population in this study consists of 140 respondents, the users of mobile payment applications. The research method used is an online survey with a mobile questionnaire and analyzed using the PLS-SEM technique and Smart PLS version 3.0 analysis tool. The conclusion is the technology anxiety, and social influence affect the intention of the Indonesian people to continue using mobile payments.

Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

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Volume Title
Proceedings of the 3rd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2021)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
21 April 2022
ISBN
978-94-6239-567-1
ISSN
2352-5398
DOI
10.2991/assehr.k.220404.130How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press SARL.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license.

Cite this article

risenwbib
TY  - CONF
AU  - Joyce A. Turangan
AU  - Andi Wijaya
AU  - Herman Ruslim
PY  - 2022
DA  - 2022/04/21
TI  - The Effect of Technology Anxiety and Social Influence in Multi-Benefits on Mobile Payment Services
BT  - Proceedings of the 3rd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2021)
PB  - Atlantis Press
SP  - 823
EP  - 828
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.220404.130
DO  - 10.2991/assehr.k.220404.130
ID  - Turangan2022
ER  -