Proceedings of the 2nd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2020)

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The Role of Job Resources on Work Engagement of Retail Salespeople in DKI Jakarta

Authors
Caitlin Anindya Atmawidjaja, Zamralita, Rita Markus Idulfilastri
Corresponding Author
Caitlin Anindya Atmawidjaja
Available Online 12 December 2020.
DOI
10.2991/assehr.k.201209.079How to use a DOI?
Keywords
Job Resources, Work Engagement, Salespeople, Retail
Abstract

Employees are company assets. Employees need to be given comfort and security so that employees can feel bound while working. The impact of work engagement can be seen from the increase in job satisfaction, performance, and productivity. According to Baldauf and Cravens (2002), salespeople contribute to sales volume, profits, and customer satisfaction. This study aims to determine the role of job resources in work engagement, especially in retail salespeople in DKI Jakarta. This study involved 89 salespeople working in retail companies spread in DKI Jakarta. This research uses non-experimental quantitative methods. The results of data analysis using a simple linear regression test on job resources to work engagement have values R = 0.417, R2 = 0.174, β = 0.417, F = 18.365 and t = 4285, then there is a significant role between job resources and work engagement. Thus, there was a contribution of 17.4% from job resources to work engagement and 82.6% was determined by other factors. In research involving the subject of salespeople, the dimensions that play the most important role are social support and opportunities for development.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 2nd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2020)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
12 December 2020
ISBN
978-94-6239-294-6
ISSN
2352-5398
DOI
10.2991/assehr.k.201209.079How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

risenwbib
TY  - CONF
AU  - Caitlin Anindya Atmawidjaja
AU  - Zamralita
AU  - Rita Markus Idulfilastri
PY  - 2020
DA  - 2020/12/12
TI  - The Role of Job Resources on Work Engagement of Retail Salespeople in DKI Jakarta
BT  - Proceedings of the 2nd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2020)
PB  - Atlantis Press
SP  - 514
EP  - 521
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.201209.079
DO  - 10.2991/assehr.k.201209.079
ID  - Atmawidjaja2020
ER  -