Process Re-design for Knowledge Service between Universities and Local Companies: From Interaction Perspective
- DOI
- 10.2991/sshr-17.2018.78How to use a DOI?
- Keywords
- KIBS, Knowledge-intensive Activity, Higher Education, Processing Innovation
- Abstract
Knowledge services in universities result to strengthening local companies' competitiveness by knowledge utilization and creation. An effective service process leads to flexibility, reputation, high quality and creativity. The aim of this paper is to re-design the process of knowledge service after reveal the peculiarities of relationship between the suppliers and users. At first, it discusses the definition of knowledge service in universities; then, this article investigates the interactive relationship between the universities and local companies for a better understanding of the roles both play in the knowledge service process; finally, it proposes the re-designed process that shows how universities perform knowledge service to local companies.
- Copyright
- © 2018, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Cong Zhang AU - Lianhua Zhu AU - Liansheng Yang PY - 2017/12 DA - 2017/12 TI - Process Re-design for Knowledge Service between Universities and Local Companies: From Interaction Perspective BT - Proceedings of the 2017 International Seminar on Social Science and Humanities Research (SSHR 2017) PB - Atlantis Press SP - 448 EP - 453 SN - 2352-5398 UR - https://doi.org/10.2991/sshr-17.2018.78 DO - 10.2991/sshr-17.2018.78 ID - Zhang2017/12 ER -