Factors Influencing Smart Aged Care Services Acceptance of Elderly in Nursing Homes: A Perspective of Perceived Quality

DOI

10.2991/sschd-19.2019.114How to use a DOI?

Keywords

Smart aged care services, Nursing home, Acceptance, Perception quality.

Abstract

The acceptance of services by the elderly determines the market prospects of the smart aged care industry. Through the results of pre-study, the perceived quality factors affecting the acceptance of smart aged services are divided into six dimensions: terminal equipment performance, information quality, system platform quality, service interaction quality, service guarantee, and resource support. Based on the existing research and perceived service quality theory, relevant research hypotheses and theoretical models are proposed. The model was validated using the structural equation model method. This study identify the key factors affecting the elderly’s acceptance of smart aged care services, and the mechanism and impact effects of various influencing factors were analyzed. The conclusions of the study will help to provide a scientific basis for formulating a more scientific pension policy and promoting the development of the smart aged care service industry.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Chuhui Liao
AU  - Juan Chen
PY  - 2019/12
DA  - 2019/12
TI  - Factors Influencing Smart Aged Care Services Acceptance of Elderly in Nursing Homes: A Perspective of Perceived Quality
BT  - Proceedings of the 5th Annual International Conference on Social Science and Contemporary Humanity Development (SSCHD 2019)
PB  - Atlantis Press
SP  - 557
EP  - 565
SN  - 2352-5398
UR  - https://doi.org/10.2991/sschd-19.2019.114
DO  - 10.2991/sschd-19.2019.114
ID  - Liao2019/12
ER  -