Digital Financial Literacy and Digital Supervisory in Financial Services
(Basic Legal Protection For Consumer)
- DOI
- 10.2991/assehr.k.220407.110How to use a DOI?
- Keywords
- digital financial literacy; digital supervisory; consumer protection
- Abstract
This research aims to study and improve the consumer protection relate to digital financial literacy of Indonesian consumers and digital supervision by government on financial service providers. Previous research related to the consumer protection in Indonesia has primarily explain about the consumer protection on certain financial technology such as peer to peer lending while the research didn’t explain about digital financial literacy of Indonesian consumer and how to make the supervision on financial service provider more effective. Other research regarding digital financial literacy is based on economic perspective. This research is normative legal research that use primary legal material and secondary legal material as the source of data. The approaches used in this research are statutory approach and conceptual approach. The results of the study show that to improve the consumer protection relate to digital financial literacy of Indonesian consumers, besides socialization by the government regarding digital financial literacy to the public, it also requires the participation of all educational institutions in Indonesia to provide education to students about digital financial literacy. In addition, the results of the study also show that enforcing legal protection for consumer can be done effectively through government digital technology-based supervision on financial service providers.
- Copyright
- © 2022 The Authors. Published by Atlantis Press SARL.
- Open Access
- This is an open access article distributed under the CC BY-NC 4.0 license.
Cite this article
TY - CONF AU - Ratna Hartanto PY - 2022 DA - 2022/04/23 TI - Digital Financial Literacy and Digital Supervisory in Financial Services BT - Proceedings of the 4th Social and Humanities Research Symposium (SoRes 2021) PB - Atlantis Press SP - 534 EP - 538 SN - 2352-5398 UR - https://doi.org/10.2991/assehr.k.220407.110 DO - 10.2991/assehr.k.220407.110 ID - Hartanto2022 ER -