Website Quality 4.0 on Admission of New Students (PMB) at Higher Education

DOI

10.2991/assehr.k.200225.003How to use a DOI?

Keywords

information quality, level of satisfaction achievement, service, usability, web quality

Abstract

This study aims to measure the quality of higher education websites in Bandung using the Webqual 4.0 method based on user ratings of actual perceived quality of expected quality so as to make it easier for prospective students to obtain the information needed and make it a one stop information. The research method used in this research is descriptive quantitative method. Researcher use primary and secondary data with Convenience sampling technique, the minimum number of respondents based on the Bernoulli method is 97 respondents. Data analysis techniques using Importance Performance Analysis (IPA). The results of this study in terms of usability are in the important category and the achievement level of satisfaction is 96.46%, in terms of Information Quality is in the important category and the level of achievement satisfaction is 96.01%, in terms of Service are in the important category and the level of achieving satisfaction 96.20 %.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Mochamad Malik Akbar Rohandi
AU  - Eka Tresna Gumelar
AU  - Lufthia Sevriana
PY  - 2020
DA  - 2020/03/03
TI  - Website Quality 4.0 on Admission of New Students (PMB) at Higher Education
BT  - Proceedings of the 2nd Social and Humaniora Research Symposium (SoRes 2019)
PB  - Atlantis Press
SP  - 9
EP  - 12
SN  - 2352-5398
UR  - https://doi.org/10.2991/assehr.k.200225.003
DO  - 10.2991/assehr.k.200225.003
ID  - Rohandi2020
ER  -